# 403 Forbidden Error – Cannot Use Storage **URL:** \ **Category:** Models\ **Created:** [August 19, 2025, 2:12pm UTC](https://discuss.huggingface.co/t/403-forbidden-error-cannot-use-storage/167289 "2025-08-19T14:12:55Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![salakmisinx](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/salakmisinx/32/52768_2.png) [@salakmisinx](https://discuss.huggingface.co/u/salakmisinx)\ **Post date:** [August 19, 2025, 2:12pm UTC](https://discuss.huggingface.co/t/403-forbidden-error-cannot-use-storage/167289/1 "2025-08-19T14:12:55Z")
Hello, When I try to upload a model, I always get this error: `403 Forbidden: Your storage patterns tripped our internal systems!` `Please contact us at ``website@huggingface.co`` so we can verify your account and unlock more storage for your use-case.` 1. My account shows **100 GB private storage available** and **0 GB used**. - My account shows **100 GB private storage available** and **0 GB used**. - I created a new access token with write permissions and logged in with `huggingface-cli login`, but the issue persists. Could you please check why my account is blocked and help me unlock the storage usage? Thank you! ![Ekran görüntüsü 2025-08-19 031355](https://us1.discourse-cdn.com/hellohellohello/original/3X/7/4/747d9222082df3aa8801723a9c8cefa245cf7492.png) ---
**Author:** ![John6666](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/john6666/32/27664_2.png) [@John6666](https://discuss.huggingface.co/u/John6666)\ **Post date:** [August 20, 2025, 1:50am UTC](https://discuss.huggingface.co/t/403-forbidden-error-cannot-use-storage/167289/2 "2025-08-20T01:50:29Z")
You need to contact HF by email first. [website@huggingface.co](mailto:website@huggingface.co) ---
**Author:** ![salakmisinx](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/salakmisinx/32/52768_2.png) [@salakmisinx](https://discuss.huggingface.co/u/salakmisinx)\ **Post date:** [August 20, 2025, 8:52am UTC](https://discuss.huggingface.co/t/403-forbidden-error-cannot-use-storage/167289/3 "2025-08-20T08:52:36Z")
Yes, I did that and I’ve been waiting for an answer for 2 days. ---
**Author:** ![Zihao-Li](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/zihao-li/32/52880_2.png) [@Zihao-Li](https://discuss.huggingface.co/u/Zihao-Li)\ **Post date:** [August 21, 2025, 2:46pm UTC](https://discuss.huggingface.co/t/403-forbidden-error-cannot-use-storage/167289/4 "2025-08-21T14:46:03Z")
I also met this problem; they still haven’t replied to me. ---
**Author:** ![John6666](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/john6666/32/27664_2.png) [@John6666](https://discuss.huggingface.co/u/John6666)\ **Post date:** [August 21, 2025, 2:49pm UTC](https://discuss.huggingface.co/t/403-forbidden-error-cannot-use-storage/167289/5 "2025-08-21T14:49:39Z")
Something’s wrong. Is there a major outage? @meganariley @adamm-hf @pierric ---
**Author:** ![Zihao-Li](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/zihao-li/32/52880_2.png) [@Zihao-Li](https://discuss.huggingface.co/u/Zihao-Li)\ **Post date:** [August 21, 2025, 2:52pm UTC](https://discuss.huggingface.co/t/403-forbidden-error-cannot-use-storage/167289/6 "2025-08-21T14:52:17Z")
I can’t even upload through the website. ![image](https://us1.discourse-cdn.com/hellohellohello/original/3X/3/b/3bf27d89b61bbe472f0671374902b87223a25a27.png) ---
**Author:** ![Zihao-Li](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/zihao-li/32/52880_2.png) [@Zihao-Li](https://discuss.huggingface.co/u/Zihao-Li)\ **Post date:** [August 25, 2025, 2:25pm UTC](https://discuss.huggingface.co/t/403-forbidden-error-cannot-use-storage/167289/7 "2025-08-25T14:25:48Z")
Anyone has a solution? I still haven’t received any reply. ---
**Author:** ![meganariley](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/meganariley/32/56966_2.png) [@meganariley](https://discuss.huggingface.co/u/meganariley)\ **Post date:** [August 25, 2025, 5:17pm UTC](https://discuss.huggingface.co/t/403-forbidden-error-cannot-use-storage/167289/8 "2025-08-25T17:17:39Z")
Hey @Zihao-Li Can you email us at [website@huggingface.co](mailto:website@huggingface.co)? Thanks! ---
**Author:** ![Zihao-Li](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/zihao-li/32/52880_2.png) [@Zihao-Li](https://discuss.huggingface.co/u/Zihao-Li)\ **Post date:** [August 25, 2025, 8:01pm UTC](https://discuss.huggingface.co/t/403-forbidden-error-cannot-use-storage/167289/9 "2025-08-25T20:01:55Z")
> [@Zihao-Li](#): > > I can’t even upload through the website. Hi, I just emailed you, please check. ---
**Author:** ![Zihao-Li](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/zihao-li/32/52880_2.png) [@Zihao-Li](https://discuss.huggingface.co/u/Zihao-Li)\ **Post date:** [August 27, 2025, 4:22pm UTC](https://discuss.huggingface.co/t/403-forbidden-error-cannot-use-storage/167289/10 "2025-08-27T16:22:58Z")
Hi @meganariley, I still haven’t received a reply, and the issue remains unresolved. Could you please follow up on this? Thank you very much.🙏 ---
**Author:** ![EAGLE0920](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/eagle0920/32/54037_2.png) [@EAGLE0920](https://discuss.huggingface.co/u/EAGLE0920)\ **Post date:** [September 19, 2025, 2:15am UTC](https://discuss.huggingface.co/t/403-forbidden-error-cannot-use-storage/167289/11 "2025-09-19T02:15:57Z")
Hi @meganariley I have the same issue with @salakmisinx . I sent a message at [website@huggingface.co](mailto:website@huggingface.co), but still no answer. Can you check please? ---
**Author:** ![meganariley](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/meganariley/32/56966_2.png) [@meganariley](https://discuss.huggingface.co/u/meganariley)\ **Post date:** [September 19, 2025, 4:54pm UTC](https://discuss.huggingface.co/t/403-forbidden-error-cannot-use-storage/167289/12 "2025-09-19T16:54:37Z")
Hi @EAGLE0920 unfortunately I’m not seeing your email! Can you email us again at [website@huggingface.co](mailto:website@huggingface.co) or [api-enterprise@huggingface.co](mailto:api-enterprise@huggingface.co)? Thanks! ---
**Author:** ![meganariley](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/meganariley/32/56966_2.png) [@meganariley](https://discuss.huggingface.co/u/meganariley)\ **Post date:** [September 22, 2025, 10:02pm UTC](https://discuss.huggingface.co/t/403-forbidden-error-cannot-use-storage/167289/13 "2025-09-22T22:02:00Z")
Hi! I wanted to provide a small update. If you’re seeing this message and you’d like to unlock more storage, share your support of ️ Hugging Face by upgrading your account to [PRO, Team, or Enterprise](https://huggingface.co/pricing?from=support)! For more info, check out our documentation on [storage limits](https://huggingface.co/docs/hub/storage-limits). A PRO subscription will also includes perks like 20x more inference usage, 8x ZeroGPU quota, 10x private storage capacity and [more](https://huggingface.co/subscribe/pro?from=support). ---
**Author:** ![lll2343](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/lll2343/32/54325_2.png) [@lll2343](https://discuss.huggingface.co/u/lll2343)\ **Post date:** [September 27, 2025, 1:03pm UTC](https://discuss.huggingface.co/t/403-forbidden-error-cannot-use-storage/167289/14 "2025-09-27T13:03:59Z")
Manually change model visibility and get the same error ![image](https://us1.discourse-cdn.com/hellohellohello/original/3X/b/9/b94fd1048bba0b6ad524f5eb86c7fe832cd8fec4.png)