# Failed to resolve 'huggingface.co' problem in HF Spaces Building

**URL:** <https://discuss.huggingface.co/t/failed-to-resolve-huggingface-co-problem-in-hf-spaces-building/78367>\
**Category:** Spaces\
**Created:** [March 21, 2024, 2:14am UTC](https://discuss.huggingface.co/t/failed-to-resolve-huggingface-co-problem-in-hf-spaces-building/78367 "2024-03-21T02:14:00Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![Liusuthu](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/liusuthu/32/33252_2.png) [@Liusuthu](https://discuss.huggingface.co/u/Liusuthu)\
**Post date:** [March 21, 2024, 2:14am UTC](https://discuss.huggingface.co/t/failed-to-resolve-huggingface-co-problem-in-hf-spaces-building/78367/1 "2024-03-21T02:14:01Z")

</div>

several weeks ago my Spaces “SpeechDepression” and many other spaces ran well. but reccently a number of Spaces stop working. when rebuilding, it returns “Runtime Error”. The details are below:

firstly the spaces often stop in this status:

```auto
===== Build Queued at 2024-03-21 01:46:42 / Commit SHA: 1d59a73 =====

--> FROM docker.io/library/python:3.10@sha256:f9307a98b4ca854bfeb342f7a9c8402557e869a190c4d78ae57157ae82ce8c0d
DONE 0.0s

```

the spaces often stop in this status as well:

```auto
===== Application Startup at 2024-03-21 01:49:31 =====

"spaces" in pod "r-liusuthu-speechdepression-ihdmhxq2-d2c68-ksqx6" is waiting to start: ContainerCreating

```

finally it returns runtime error!

```auto
Runtime error
: Failed to resolve 'huggingface.co' ([Errno -3] Temporary failure in name resolution)"))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/home/user/app/speech.py", line 28, in <module>
    client = Client("Liusuthu/TextDepression")
  File "/usr/local/lib/python3.10/site-packages/gradio_client/client.py", line 120, in __init__
    _src = self._space_name_to_src(src)
  File "/usr/local/lib/python3.10/site-packages/gradio_client/client.py", line 726, in _space_name_to_src
    return huggingface_hub.space_info(space, token=self.hf_token).host # type: ignore
  File "/usr/local/lib/python3.10/site-packages/huggingface_hub/utils/_validators.py", line 118, in _inner_fn
    return fn(*args, **kwargs)
  File "/usr/local/lib/python3.10/site-packages/huggingface_hub/hf_api.py", line 2345, in space_info
    r = get_session().get(path, headers=headers, timeout=timeout, params=params)
  File "/usr/local/lib/python3.10/site-packages/requests/sessions.py", line 602, in get
    return self.request("GET", url, **kwargs)
  File "/usr/local/lib/python3.10/site-packages/requests/sessions.py", line 589, in request
    resp = self.send(prep, **send_kwargs)
  File "/usr/local/lib/python3.10/site-packages/requests/sessions.py", line 703, in send
    r = adapter.send(request, **kwargs)
  File "/usr/local/lib/python3.10/site-packages/huggingface_hub/utils/_http.py", line 67, in send
    return super().send(request, *args, **kwargs)
  File "/usr/local/lib/python3.10/site-packages/requests/adapters.py", line 519, in send
    raise ConnectionError(e, request=request)
requests.exceptions.ConnectionError: (MaxRetryError('HTTPSConnectionPool(host=\'huggingface.co\', port=443): Max retries exceeded with url: /api/spaces/Liusuthu/TextDepression (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x7f5c0ec6f850>: Failed to resolve \'huggingface.co\' ([Errno -3] Temporary failure in name resolution)"))'), '(Request ID: 81782cf9-9899-45c4-884a-733ac0618b73)')

```

by the way im from China Mainland, idk whether it’s because the huge firewall of our country. But everything really ran well several weeks ago. 😢

---

<div class="post-metadata">

**Author:** ![FashionStash](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/fashionstash/32/38869_2.png) [@FashionStash](https://discuss.huggingface.co/u/FashionStash)\
**Post date:** [March 21, 2024, 3:39am UTC](https://discuss.huggingface.co/t/failed-to-resolve-huggingface-co-problem-in-hf-spaces-building/78367/2 "2024-03-21T03:39:41Z")

</div>

Same issue here. (I’m from Europe so not a firewall issue).  
Building space lead to a long waiting time… Resulting in either an error either a space with UI working but buttons actions not loading models when clicking on Submit per example.

I think it is a [Huggingface.co](http://Huggingface.co) hub bug. So perhaps waiting some hours for a fix from HuggingFace staff.

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<div class="post-metadata">

**Author:** ![Liusuthu](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/liusuthu/32/33252_2.png) [@Liusuthu](https://discuss.huggingface.co/u/Liusuthu)\
**Post date:** [March 21, 2024, 9:42am UTC](https://discuss.huggingface.co/t/failed-to-resolve-huggingface-co-problem-in-hf-spaces-building/78367/3 "2024-03-21T09:42:24Z")

</div>

> [@FashionStash](#):
>
> ut buttons actions not loading models when clicking on Submit per exam

maybe  
btw can this blog/discussion seen by them? i have no idea how to get in touch with the developers 🤨

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**Author:** ![michellehbn](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/michellehbn/32/58964_2.png) [@michellehbn](https://discuss.huggingface.co/u/michellehbn)\
**Post date:** [March 21, 2024, 10:58am UTC](https://discuss.huggingface.co/t/failed-to-resolve-huggingface-co-problem-in-hf-spaces-building/78367/4 "2024-03-21T10:58:16Z")

</div>

Hi @Liusuthu, @FashionStash, Thanks for reporting. Have you tried restarting the Space(s)? Afterwards, do you continue encounter the runtime error? Please let us know.

---

<div class="post-metadata">

**Author:** ![Liusuthu](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/liusuthu/32/33252_2.png) [@Liusuthu](https://discuss.huggingface.co/u/Liusuthu)\
**Post date:** [March 21, 2024, 1:27pm UTC](https://discuss.huggingface.co/t/failed-to-resolve-huggingface-co-problem-in-hf-spaces-building/78367/6 "2024-03-21T13:27:09Z")

</div>

@michellehbn thx for your notice!

yes of course i tried, all that i’ve tried including: restarting the spaces, changing the Space Hardware(basic and upgrade), changing the code files(to indirectly rebuild the space), and using `gradio deploy` to deploy from my local device.

but unfortunately none of these worked.

---

<div class="post-metadata">

**Author:** ![michellehbn](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/michellehbn/32/58964_2.png) [@michellehbn](https://discuss.huggingface.co/u/michellehbn)\
**Post date:** [March 21, 2024, 4:54pm UTC](https://discuss.huggingface.co/t/failed-to-resolve-huggingface-co-problem-in-hf-spaces-building/78367/7 "2024-03-21T16:54:40Z")

</div>

Hi @Liusuthu, Thanks for trying and for the details. We just prodded a fix that should help. Please let us know if that resolves the issue or if you continue to run into an error. Thanks again!

---

<div class="post-metadata">

**Author:** ![Liusuthu](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/liusuthu/32/33252_2.png) [@Liusuthu](https://discuss.huggingface.co/u/Liusuthu)\
**Post date:** [March 22, 2024, 2:28am UTC](https://discuss.huggingface.co/t/failed-to-resolve-huggingface-co-problem-in-hf-spaces-building/78367/8 "2024-03-22T02:28:27Z")

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hi @michellehbn , thanks for your in-time help!

just now i’ve tried to restart all my “Runtime Error” and “Sleeping” Spaces, luckily, most of them run well now. But i still feel the **waiting time is longer than before**.

and one of my Spaces:[https://huggingface.co/spaces/Liusuthu/Copy-Facial-Expression-Recognition](https://huggingface.co/spaces/Liusuthu/Copy-Facial-Expression-Recognition) is still not working, the error messages are below:

```auto
Error loading model: HTTPSConnectionPool(host='huggingface.co', port=443): Max retries exceeded with url: /ElenaRyumina/face_emotion_recognition/resolve/main/FER_static_ResNet50_AffectNet.pt (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x7f83e3b23520>: Failed to resolve 'huggingface.co' ([Errno -3] Temporary failure in name resolution)"))
Traceback (most recent call last):
  File "/usr/local/lib/python3.10/site-packages/torch/serialization.py", line 531, in _check_seekable
    f.seek(f.tell())
AttributeError: 'NoneType' object has no attribute 'seek'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/home/user/app/app.py", line 14, in <module>
    from app_utils import preprocess_image_and_predict, preprocess_video_and_predict, preprocess_video_and_rank
  File "/home/user/app/app_utils.py", line 17, in <module>
    from model import pth_model_static, pth_model_dynamic, cam, pth_processing
  File "/home/user/app/model.py", line 33, in <module>
    pth_model_static.load_state_dict(torch.load(path_static))
  File "/usr/local/lib/python3.10/site-packages/torch/serialization.py", line 986, in load
    with _open_file_like(f, 'rb') as opened_file:
  File "/usr/local/lib/python3.10/site-packages/torch/serialization.py", line 440, in _open_file_like
    return _open_buffer_reader(name_or_buffer)
  File "/usr/local/lib/python3.10/site-packages/torch/serialization.py", line 425, in __init__
    _check_seekable(buffer)
  File "/usr/local/lib/python3.10/site-packages/torch/serialization.py", line 534, in _check_seekable
    raise_err_msg(["seek", "tell"], e)
  File "/usr/local/lib/python3.10/site-packages/torch/serialization.py", line 527, in raise_err_msg
    raise type(e)(msg)
AttributeError: 'NoneType' object has no attribute 'seek'. You can only torch.load from a file that is seekable. Please pre-load the data into a buffer like io.BytesIO and try to load from it instead.

```

i manually looked into the model:  
[https://huggingface.co/ElenaRyumina/face\_emotion\_recognition/tree/main](https://huggingface.co/ElenaRyumina/face_emotion_recognition/tree/main),  
every thing is just there(so it’s not because the files are deleted), so i think there are **still some HTTPConnect problems** , do you have any idea about it?

thanks again!! 😃

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<div class="post-metadata">

**Author:** ![Liusuthu](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/liusuthu/32/33252_2.png) [@Liusuthu](https://discuss.huggingface.co/u/Liusuthu)\
**Post date:** [March 22, 2024, 9:50am UTC](https://discuss.huggingface.co/t/failed-to-resolve-huggingface-co-problem-in-hf-spaces-building/78367/9 "2024-03-22T09:50:15Z")

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Hi @michellehbn

i have something to tell! just now i opened my HF profile, and Surprisingly find that the space:  
[https://huggingface.co/spaces/Liusuthu/Copy-Facial-Expression-Recognition](https://huggingface.co/spaces/Liusuthu/Copy-Facial-Expression-Recognition)  
starts working!! i didn’t retry to restart it. so i don’t know why it works now hahah.

but according to my previous experience, i’m wondering whether any of my spaces will run error unexpectedly? what can i do to get a more stable Space(s) environment?

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<div class="post-metadata">

**Author:** ![Liusuthu](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/liusuthu/32/33252_2.png) [@Liusuthu](https://discuss.huggingface.co/u/Liusuthu)\
**Post date:** [March 24, 2024, 6:57am UTC](https://discuss.huggingface.co/t/failed-to-resolve-huggingface-co-problem-in-hf-spaces-building/78367/10 "2024-03-24T06:57:55Z")

</div>

> [@michellehbn](#):
>
> or if you continue to r

sorry but today the space:  
[https://huggingface.co/spaces/Liusuthu/Copy-Facial-Expression-Recognition](https://huggingface.co/spaces/Liusuthu/Copy-Facial-Expression-Recognition)

turn to the state of “Runtime Error” again… 😢

then i try to restart it, it was rebuilt sucessfully. i don’t know what happened..but this really bothers me alot