# Problem Custom domain **URL:** \ **Category:** Beginners\ **Created:** [September 24, 2025, 7:48am UTC](https://discuss.huggingface.co/t/problem-custom-domain/168627 "2025-09-24T07:48:21Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![depan724](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@depan724](https://discuss.huggingface.co/u/depan724)\ **Post date:** [September 24, 2025, 7:48am UTC](https://discuss.huggingface.co/t/problem-custom-domain/168627/1 "2025-09-24T07:48:21Z")
Hello everyone, I have the following problem, I linked my domain name to my hugging space, but it seems that it is not working, have you encountered this problem? ---
**Author:** ![John6666](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/john6666/32/27664_2.png) [@John6666](https://discuss.huggingface.co/u/John6666)\ **Post date:** [September 24, 2025, 7:59am UTC](https://discuss.huggingface.co/t/problem-custom-domain/168627/2 "2025-09-24T07:59:07Z")
[The custom domain feature is new, so it’s prone to errors](https://discuss.huggingface.co/t/custom-domain-stuck-on-pending/168554). If it should be working but isn’t, I think emailing Hugging Face is the most reliable way to get it fixed… ---
**Author:** ![depan724](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@depan724](https://discuss.huggingface.co/u/depan724)\ **Post date:** [September 24, 2025, 8:19am UTC](https://discuss.huggingface.co/t/problem-custom-domain/168627/3 "2025-09-24T08:19:37Z")
Is there a link where we can create a support ticket, or a direct email? ---
**Author:** ![John6666](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/john6666/32/27664_2.png) [@John6666](https://discuss.huggingface.co/u/John6666)\ **Post date:** [September 24, 2025, 8:31am UTC](https://discuss.huggingface.co/t/problem-custom-domain/168627/4 "2025-09-24T08:31:31Z")
Yeah. Basically via email: [website@huggingface.co](mailto:website@huggingface.co) There are several other support addresses for specific purposes, but for ordinary cases like something not working on the Hub, this address should be fine… If documentation for a specific feature explicitly mentions another address, we should probably use that one instead. ---
**Author:** ![depan724](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@depan724](https://discuss.huggingface.co/u/depan724)\ **Post date:** [September 24, 2025, 8:34am UTC](https://discuss.huggingface.co/t/problem-custom-domain/168627/5 "2025-09-24T08:34:38Z")
Thanks 👍 ---
**Author:** ![meganariley](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/meganariley/32/56966_2.png) [@meganariley](https://discuss.huggingface.co/u/meganariley)\ **Post date:** [September 24, 2025, 3:54pm UTC](https://discuss.huggingface.co/t/problem-custom-domain/168627/6 "2025-09-24T15:54:56Z")
Hi @depan724 Thanks for your support email! I’ll respond here in case others run into the same issue. We have more info on custom domains for Spaces here: [Spaces Custom Domain](https://huggingface.co/docs/hub/en/spaces-custom-domain). Please point your custom domain to Hugging Face Spaces by configuring the following `CNAME` or `ALIAS` record. You’ll want to make sure to point the domain to `hf.space`. Once this is set up, you’ll see a ‘ready’ status and the custom domain will be active for your Space 🔥Hope this helps! Let us know if you have other questions. ---
**Author:** ![depan724](https://avatars.discourse-cdn.com/v4/letter/d/41988e/32.png) [@depan724](https://discuss.huggingface.co/u/depan724)\ **Post date:** [September 24, 2025, 4:19pm UTC](https://discuss.huggingface.co/t/problem-custom-domain/168627/7 "2025-09-24T16:19:30Z")
Hello, everything is OK with my host, but with you the site is still waiting and it’s been more than 24 hours?? ---
**Author:** ![mtourville](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/mtourville/32/55017_2.png) [@mtourville](https://discuss.huggingface.co/u/mtourville)\ **Post date:** [October 25, 2025, 6:52pm UTC](https://discuss.huggingface.co/t/problem-custom-domain/168627/8 "2025-10-25T18:52:03Z")
I’ve been trying to get my custom domain to work for over a week and it never works. I have everything set up as directed and still nothing.