# Problem installing using conda **URL:** \ **Category:** Intermediate\ **Created:** [April 15, 2021, 10:32am UTC](https://discuss.huggingface.co/t/problem-installing-using-conda/5518 "2021-04-15T10:32:16Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![TomV](https://avatars.discourse-cdn.com/v4/letter/t/7bcc69/32.png) [@TomV](https://discuss.huggingface.co/u/TomV)\ **Post date:** [April 15, 2021, 10:32am UTC](https://discuss.huggingface.co/t/problem-installing-using-conda/5518/1 "2021-04-15T10:32:16Z")
Hey everone. I’m trying to install transformers and datasets package using conda. I installed pytorch using conda, and I’m using miniconda with python version 3.7. My environment is also using python 3.7. Installation of transformers using the command > conda install -c huggingface transformers works, but when testing the installation I get > > > > from transformers import pipeline > > > > Traceback (most recent call last): > > > > File “”, line 1, in > > > > File “/home/nfs/tjviering/envs/torch3/lib/python3.7/site-packages/transformers-4.4.2-py3.8.egg/transformers/ **init**.py”, line 43, in > > > > File “/home/nfs/tjviering/envs/torch3/lib/python3.7/site-packages/transformers-4.4.2-py3.8.egg/transformers/dependency\_versions\_check.py”, line 36, in > > > > File “/home/nfs/tjviering/envs/torch3/lib/python3.7/site-packages/transformers-4.4.2-py3.8.egg/transformers/file\_utils.py”, line 56, in > > > > ModuleNotFoundError: No module named ‘importlib\_metadata’ > > > > conda install importlib-metadata > > > > File “”, line 1 > > > > conda install importlib-metadata > > > > ^ > > > > SyntaxError: invalid syntax I thought possibly the following would solve it > conda install importlib-metadata But when testing the installation I still get trouble: > > > > from transformers import pipeline > > > > Traceback (most recent call last): > > > > File “”, line 1, in > > > > File “/home/nfs/tjviering/envs/torch3/lib/python3.7/site-packages/transformers-4.4.2-py3.8.egg/transformers/ **init**.py”, line 2310, in **getattr** > > > > File “/home/nfs/tjviering/envs/torch3/lib/python3.7/site-packages/transformers-4.4.2-py3.8.egg/transformers/file\_utils.py”, line 1660, in **getattr** > > > > File “/home/nfs/tjviering/envs/torch3/lib/python3.7/site-packages/transformers-4.4.2-py3.8.egg/transformers/ **init**.py”, line 2304, in \_get\_module > > > > File “/home/nfs/tjviering/envs/torch3/lib/python3.7/importlib/ **init**.py”, line 127, in import\_module > > > > return \_bootstrap.\_gcd\_import(name[level:], package, level) > > > > File “/home/nfs/tjviering/envs/torch3/lib/python3.7/site-packages/transformers-4.4.2-py3.8.egg/transformers/pipelines/ **init**.py”, line 24, in > > > > File “/home/nfs/tjviering/envs/torch3/lib/python3.7/site-packages/transformers-4.4.2-py3.8.egg/transformers/modelcard.py”, line 31, in > > > > File “/home/nfs/tjviering/envs/torch3/lib/python3.7/site-packages/transformers-4.4.2-py3.8.egg/transformers/models/ **init**.py”, line 19, in > > > > File “/home/nfs/tjviering/envs/torch3/lib/python3.7/site-packages/transformers-4.4.2-py3.8.egg/transformers/models/mt5/ **init**.py”, line 36, in > > > > File “/home/nfs/tjviering/envs/torch3/lib/python3.7/site-packages/transformers-4.4.2-py3.8.egg/transformers/models/t5/tokenization\_t5\_fast.py”, line 23, in > > > > File “/home/nfs/tjviering/envs/torch3/lib/python3.7/site-packages/transformers-4.4.2-py3.8.egg/transformers/tokenization\_utils\_fast.py”, line 25, in > > > > File “/home/nfs/tjviering/envs/torch3/lib/python3.7/site-packages/tokenizers/ **init**.py”, line 79, in > > > > from .tokenizers import ( > > > > ImportError: /lib64/libm.so.6: version `GLIBC\_2.29’ not found (required by /home/nfs/tjviering/envs/torch3/lib/python3.7/site-packages/tokenizers/tokenizers.cpython-37m-x86\_64-linux-gnu.so) Any help would be greatly appreciated! ---
**Author:** ![TomV](https://avatars.discourse-cdn.com/v4/letter/t/7bcc69/32.png) [@TomV](https://discuss.huggingface.co/u/TomV)\ **Post date:** [April 23, 2021, 6:15pm UTC](https://discuss.huggingface.co/t/problem-installing-using-conda/5518/2 "2021-04-23T18:15:37Z")
For anyone wondering how to fix this issue, I found that when using the channel conda-forge there is no issue at all. So the fix: conda install -c conda-forge transformers conda install importlib-metadata ---
**Author:** ![jinjian](https://avatars.discourse-cdn.com/v4/letter/j/ee59a6/32.png) [@jinjian](https://discuss.huggingface.co/u/jinjian)\ **Post date:** [May 9, 2021, 4:19pm UTC](https://discuss.huggingface.co/t/problem-installing-using-conda/5518/3 "2021-05-09T16:19:28Z")
Ha thanks, Tom! I had the same import error “version `GLIBC\_2.29’ not found”, uninstalling and reinstalling using conda-forge fixed the problem! Thanks again! ---
**Author:** ![machouz](https://avatars.discourse-cdn.com/v4/letter/m/eada6e/32.png) [@machouz](https://discuss.huggingface.co/u/machouz)\ **Post date:** [May 19, 2021, 5:33pm UTC](https://discuss.huggingface.co/t/problem-installing-using-conda/5518/4 "2021-05-19T17:33:54Z")
Tom you saved my day, just want to say thanks ---
**Author:** ![garyhsu29](https://avatars.discourse-cdn.com/v4/letter/g/71e660/32.png) [@garyhsu29](https://discuss.huggingface.co/u/garyhsu29)\ **Post date:** [June 13, 2021, 1:41pm UTC](https://discuss.huggingface.co/t/problem-installing-using-conda/5518/5 "2021-06-13T13:41:38Z")
Thanks Tom, I created the account to thank you for saving my day