# Stuck "Preparing Space"

**URL:** <https://discuss.huggingface.co/t/stuck-preparing-space/28946>\
**Category:** Spaces\
**Created:** [January 5, 2023, 1:40am UTC](https://discuss.huggingface.co/t/stuck-preparing-space/28946 "2023-01-05T01:40:07Z")\
**Posts on this page:** 17\
**Page:** 1

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**Author:** ![mdnestor](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/mdnestor/32/13357_2.png) [@mdnestor](https://discuss.huggingface.co/u/mdnestor)\
**Post date:** [January 5, 2023, 1:40am UTC](https://discuss.huggingface.co/t/stuck-preparing-space/28946/1 "2023-01-05T01:40:07Z")

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I recently published the following space: [Tortoise TTS - a Hugging Face Space by mdnestor](https://huggingface.co/spaces/mdnestor/tortoise)

Starting earlier today, users are unable to load the space, it is stuck “Preparing Space”. I am not seeing anything in the logs, and the app works fine locally, so I assume it is relating to Spaces. No idea where to start with this… any ideas?

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**Author:** ![huggie99](https://avatars.discourse-cdn.com/v4/letter/h/9e8a1a/32.png) [@huggie99](https://discuss.huggingface.co/u/huggie99)\
**Post date:** [January 5, 2023, 6:24pm UTC](https://discuss.huggingface.co/t/stuck-preparing-space/28946/2 "2023-01-05T18:24:11Z")

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I’ve had a similar problem with spaces and my question hasn’t been answered, neither here, nor on the Discord server, nor by email. Other topics are covered by service team members.

Anyone knows the status of the service team at the moment for Spaces?

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**Author:** ![radames](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/radames/32/28246_2.png) [@radames](https://discuss.huggingface.co/u/radames)\
**Post date:** [January 6, 2023, 2:50pm UTC](https://discuss.huggingface.co/t/stuck-preparing-space/28946/3 "2023-01-06T14:50:36Z")

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Hi @mdnestor it seems like your Space build successfully. @huggie99 are you trying to deploy a GPU based hardware? Please let us know if you’re still having issues

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**Author:** ![radames](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/radames/32/28246_2.png) [@radames](https://discuss.huggingface.co/u/radames)\
**Post date:** [January 6, 2023, 2:51pm UTC](https://discuss.huggingface.co/t/stuck-preparing-space/28946/4 "2023-01-06T14:51:56Z")

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@huggie99 here is the context

> [@Can’t switch to GPU Hardware Upgrade](https://discuss.huggingface.co/t/can-t-switch-to-gpu-hardware-upgrade/28759/3):
>
> GPUs infra was indeed a bit strained at the time. GPUs should be available now

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**Author:** ![huggie99](https://avatars.discourse-cdn.com/v4/letter/h/9e8a1a/32.png) [@huggie99](https://discuss.huggingface.co/u/huggie99)\
**Post date:** [January 6, 2023, 8:39pm UTC](https://discuss.huggingface.co/t/stuck-preparing-space/28946/5 "2023-01-06T20:39:35Z")

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Good to know. Thanks.

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**Author:** ![matthew-stewart-sata](https://avatars.discourse-cdn.com/v4/letter/m/e9a140/32.png) [@matthew-stewart-sata](https://discuss.huggingface.co/u/matthew-stewart-sata)\
**Post date:** [April 21, 2023, 3:39pm UTC](https://discuss.huggingface.co/t/stuck-preparing-space/28946/6 "2023-04-21T15:39:21Z")

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I’m also having this issue where the space is stuck on “preparing space”. I’ve been waiting 10 or 15 minutes or so after the build has been successful.

If this isn’t a reliable tool for rendering demos this could be an issue.

 ![image](https://us1.discourse-cdn.com/hellohellohello/original/2X/e/e33893a9d424d276697515dcace7104fe9064055.png)

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**Author:** ![kargaranamir](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/kargaranamir/32/25993_2.png) [@kargaranamir](https://discuss.huggingface.co/u/kargaranamir)\
**Post date:** [August 19, 2023, 5:26pm UTC](https://discuss.huggingface.co/t/stuck-preparing-space/28946/7 "2023-08-19T17:26:34Z")

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Same issue. Is it going to be resolved just by passing time?  
If yes, wouldn’t it be clearer to mention that it might take “approximate” hours for your space to be deployed instead of saying “preparing space”?

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**Author:** ![radames](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/radames/32/28246_2.png) [@radames](https://discuss.huggingface.co/u/radames)\
**Post date:** [August 19, 2023, 10:30pm UTC](https://discuss.huggingface.co/t/stuck-preparing-space/28946/8 "2023-08-19T22:30:46Z")

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hi @kargaranamir, @matthew-stewart-sata could you please share more details about your Space? are you using a custom SDK? Could you share a public Space link? One scenario is with a custom Docker Space you need to set the right `app_port` on `yaml` README.md

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**Author:** ![kargaranamir](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/kargaranamir/32/25993_2.png) [@kargaranamir](https://discuss.huggingface.co/u/kargaranamir)\
**Post date:** [August 19, 2023, 10:44pm UTC](https://discuss.huggingface.co/t/stuck-preparing-space/28946/9 "2023-08-19T22:44:03Z")

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Thank you for your response. After a while, it resolved itself.

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**Author:** ![loki9393](https://avatars.discourse-cdn.com/v4/letter/l/57b2e6/32.png) [@loki9393](https://discuss.huggingface.co/u/loki9393)\
**Post date:** [February 13, 2024, 2:55am UTC](https://discuss.huggingface.co/t/stuck-preparing-space/28946/10 "2024-02-13T02:55:34Z")

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my hugging chat is showing preparing spaces .what to do

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**Author:** ![VinixzNV](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/vinixznv/32/23803_2.png) [@VinixzNV](https://discuss.huggingface.co/u/VinixzNV)\
**Post date:** [February 13, 2024, 5:13am UTC](https://discuss.huggingface.co/t/stuck-preparing-space/28946/11 "2024-02-13T05:13:33Z")

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My hugging chat too

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**Author:** ![Niansuh](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/niansuh/32/28397_2.png) [@Niansuh](https://discuss.huggingface.co/u/Niansuh)\
**Post date:** [February 14, 2024, 1:11pm UTC](https://discuss.huggingface.co/t/stuck-preparing-space/28946/12 "2024-02-14T13:11:27Z")

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same error help

 ![image](https://us1.discourse-cdn.com/hellohellohello/original/3X/b/3/b34e66fd6fab53cc95c9e061332b8e54a0c093ab.png)

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**Author:** ![pierric](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/pierric/32/50750_2.png) [@pierric](https://discuss.huggingface.co/u/pierric)\
**Post date:** [February 15, 2024, 7:44pm UTC](https://discuss.huggingface.co/t/stuck-preparing-space/28946/13 "2024-02-15T19:44:49Z")

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Hi @Niansuh, many of your Spaces are running VNC servers, which we deem as abusive regarding our infrastructure. As a result, all those Spaces have been disabled, and any new Space you create is also disabled.

If you wish to regain the ability to create Spaces, you must first delete all the infringing Spaces.

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**Author:** ![Niansuh](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/niansuh/32/28397_2.png) [@Niansuh](https://discuss.huggingface.co/u/Niansuh)\
**Post date:** [February 18, 2024, 11:28am UTC](https://discuss.huggingface.co/t/stuck-preparing-space/28946/15 "2024-02-18T11:28:43Z")

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@pierric, may I restore my chat spaces?

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**Author:** ![Niansuh](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/niansuh/32/28397_2.png) [@Niansuh](https://discuss.huggingface.co/u/Niansuh)\
**Post date:** [February 18, 2024, 11:30am UTC](https://discuss.huggingface.co/t/stuck-preparing-space/28946/16 "2024-02-18T11:30:06Z")

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Thankyou Sir

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**Author:** ![reedmayhew](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/reedmayhew/32/30418_2.png) [@reedmayhew](https://discuss.huggingface.co/u/reedmayhew)\
**Post date:** [August 1, 2025, 2:07am UTC](https://discuss.huggingface.co/t/stuck-preparing-space/28946/17 "2025-08-01T02:07:07Z")

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Please help! My space ( [Audiomaster.ai - a Hugging Face Space by reedmayhew](https://huggingface.co/spaces/reedmayhew/audiomaster.ai) ) has been stuck on “Preparing Space” randomly for over 24 hours now and nothing will get it to work.

The space does not respond to restarts, pauses, or rebuilds. Oddly enough, the website rejects it right away, and the logs section just endlessly tries to load but nothing appears.

I have a lot of consistent users of this space who are now stuck until this is resolved and I can’t figure anything out. If someone from HuggingFace could let me know what is going on or fix the issue that would be greatly appreciated.

 ![1000182759](https://us1.discourse-cdn.com/hellohellohello/original/3X/7/3/73614036f71f4fda66ef0c42b84291054f0b2f0c.png)

@pierric would you possibly be able to check given your previous knowledge of these situations?

Thank you!

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**Author:** ![reedmayhew](https://sea2.discourse-cdn.com/hellohellohello/user_avatar/discuss.huggingface.co/reedmayhew/32/30418_2.png) [@reedmayhew](https://discuss.huggingface.co/u/reedmayhew)\
**Post date:** [August 1, 2025, 6:38pm UTC](https://discuss.huggingface.co/t/stuck-preparing-space/28946/18 "2025-08-01T18:38:38Z")

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Unfortunately, got the template response from support. This is really unacceptable especially as a Pro subscriber.

No proper explanation as to why it was flagged. Making a new space is not a viable option as many users have liked the existing space and I have no way of knowing if the new space will be flagged again.

 ![1000182796](https://us1.discourse-cdn.com/hellohellohello/original/3X/6/f/6fef23d32403fae9f958745ad18f9c893c62741f.png)
